Privacy Policy – Ironbound

Who We Are

Ironbound is a web-based brand focused on performance gear, apparel, and tactical mindset products.

We operate from:

Ironbound
Turkooistraat 23
Groningen
The Netherlands

Contact:
contact@ironboundtribe.com

What We Collect

Personal Data

We collect only what is necessary:

• Name
• Address and shipping details
• Location
• Email address
• Phone number (if provided)
• Order history

We never store payment details.
Payments are handled by secure third-party providers.

If you provide data for someone else (e.g. gift orders), we only use it to complete that request.

Technical Data

When using our services, we may collect:

• IP address
• Device and browser data
• Site activity

This helps us improve performance and security.

Marketing & Communication

If you opt in, we may use your data for:

• Email marketing
• Text messages (SMS)
• Cart reminders

You can unsubscribe at any time.

Legal Basis (GDPR)

We process your data based on:

• Contract – to fulfill your order
• Legal obligation – for accounting and compliance
• Legitimate interest – to improve our services
• Consent – for marketing and optional communication

How We Use Your Data

We use your data to:

• Process and deliver orders
• Manage your account
• Provide customer support
• Send updates and confirmations
• Improve our services and performance
• Send marketing (only if you opted in)

Transactional emails (like order updates) are required and cannot be disabled.

Your Rights (EU)

You have full control over your data.

You can request:

• Access to your data
• Correction of your data
• Deletion (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent at any time

Request via:
contact@ironboundtribe.com

We respond within a reasonable timeframe (max 30 days).

Data Retention

We keep your data:

• As long as your account is active
• As required by law (e.g. tax obligations)
• As needed to resolve disputes

Sharing Data

We only share data when necessary:

• Payment providers
• Shipping partners
• Technical service providers

We never sell your data.

International Transfers

If data is processed outside the EU, we ensure proper safeguards are in place (e.g. standard contractual clauses).

Security

We take appropriate technical and organizational measures to protect your data.

However:

• No system is completely secure
• Use of our service is at your own risk

If a breach occurs, we will notify you when required by law.

Cookies & Tracking

We use cookies to:

• Ensure functionality
• Improve performance
• Analyze usage

We do not track you across external websites.

Account Responsibility

You are responsible for:

• Your login details
• Activity under your account

Report unauthorized access immediately.

Changes

We may update this Privacy Policy.

Updates will be published on our platform.
Continued use means acceptance.

Complaints

If you believe your data is handled incorrectly, you have the right to file a complaint with your local authority.

In the Netherlands, this is the Autoriteit Persoonsgegevens.

Contact

Ironbound
Turkooistraat 23
Groningen
The Netherlands

Email:
contact@ironboundtribe.com