Ironbound Terms & Conditions

Webshop & Training Programs

Version: [01-01-2026] — established by Ironbound

Article 1 — Definitions

1. Ironbound: the trade name under which these terms and conditions are used, established at Turkooistraat 23, Groningen, registered with the Dutch Chamber of Commerce (KVK) under number 99956101, VAT identification number NL869202972B01, reachable via info@ironbound.eu and the website ironbound.eu.
2. Customer: the natural person or legal entity who enters into an agreement with Ironbound, whether through the webshop or by participating in a training program.
3. Consumer: a customer, being a natural person, who is not acting in the course of a profession or business.
4. Products: all physical items offered by Ironbound through the webshop, including clothing and related products.
5. Training Program(s): the (online) training, coaching and/or program content offered by Ironbound, including but not limited to the programs offered under “Programs” on the website, whether or not accompanied by personal guidance.
6. Agreement: any agreement between Ironbound and the customer relating to the purchase of products and/or participation in a training program.
7. Website: ironbound.eu and its associated (sub)domains and language versions.

Article 2 — Applicability

1. These terms and conditions apply to every offer made by Ironbound and to every distance agreement concluded between Ironbound and a customer, regardless of whether it concerns a product purchase through the webshop or participation in a training program.
2. Before the distance agreement is concluded, the text of these terms and conditions is made available to the customer. If this is not reasonably possible, Ironbound will indicate how the terms can be viewed and that they will be sent free of charge upon request.
3. Deviations from these terms are only valid if agreed in writing. Any such deviation applies only to the specific agreement concerned.
4. If one or more provisions in these terms are void or annulled, the remaining provisions remain fully in effect.

Article 3 — The offer (webshop)

1. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
2. The offer contains a complete and accurate description of the products offered, in sufficient detail to allow a proper assessment by the customer. Obvious mistakes or errors in the offer do not bind Ironbound.
3. Images accompanying products are a true representation of the products offered. Colour deviations resulting from screen display are not attributable to Ironbound.

Article 4 — The agreement and right of withdrawal

4.1 Formation of the agreement

1. The agreement is formed at the moment the customer accepts the offer and meets the conditions set therein (for example, by completing the order process in the webshop).
2. Ironbound will promptly confirm receipt of the order by electronic means.

4.2 Right of withdrawal for product purchases

1. For product purchases, the consumer has the right to dissolve the agreement without giving any reason for a period of 14 days, starting on the day after receipt of the product.
2. During this reflection period, the consumer must handle the product and its packaging with care. The product may only be unpacked or used to the extent necessary to assess its nature, characteristics and functioning.
3. To exercise the right of withdrawal, the customer must notify Ironbound within the reflection period via [email address] or the contact form on the website, and return the product as soon as possible, but within 14 days of that notification.
4. The costs of returning the product are borne by the consumer, unless stated otherwise. Ironbound will refund the payment received, including any standard delivery costs, no later than 14 days after dissolution, provided the product has been received back in time or proof of return shipment has been provided.
5. The right of withdrawal does not apply to products manufactured according to the customer’s specifications or clearly intended for a specific person, and to sealed products which are not suitable to be returned for reasons of health protection or hygiene once the seal has been broken.

4.3 Right of withdrawal for training programs

1. For a training program delivered as digital content not supplied on a tangible medium, the right of withdrawal lapses as soon as performance has begun with the customer’s prior express consent and the customer has declared that they thereby waive their right of withdrawal.
2. For training programs with a fixed start date or personal guidance that has already commenced within the reflection period, the consumer owes, upon withdrawal, an amount proportional to the part of the agreement already performed by Ironbound compared to full performance of the agreement.
3. Where the customer has not yet accessed or made use of the training program, the standard 14-day reflection period referred to in Article 4.2 applies in full.

Article 5 — Prices and payment

1. All prices stated are in euros, inclusive of VAT and, unless stated otherwise, exclusive of shipping costs.
2. Ironbound reserves the right to change prices. For an agreement already concluded, the price applicable at the time of ordering will apply.
3. Payment is made using the payment methods offered during the order process. The customer must promptly notify Ironbound of any inaccuracies in the payment details provided.
4. For training programs with recurring payment (e.g. subscriptions), the payment term and frequency stated in the offer apply. Ironbound may suspend access to the program in the event of late payment.

Article 6 — Delivery and performance (products)

1. Ironbound will exercise the greatest possible care when receiving and executing orders for products.
2. The delivery address is the address provided to Ironbound by the customer.
3. Ironbound aims to execute orders as quickly as possible, and in any event within 30 days, unless a longer delivery period has been agreed. If this period is exceeded, the customer will be informed accordingly.
4. The risk of damage and/or loss of products rests with Ironbound until the moment of delivery to the customer, unless expressly agreed otherwise.
5. Delivery takes place within the European Union, unless stated otherwise in the offer.

Article 7 — Conformity and warranty

1. Ironbound guarantees that the products comply with the agreement, the specifications stated in the offer, and the statutory provisions in force on the date the agreement was concluded.
2. A warranty provided by Ironbound, the manufacturer or the importer does not affect the statutory rights the consumer may invoke under the agreement.
3. Complaints about a product must be reported within a reasonable time after the defect is discovered, fully and clearly described, via [email address].

Article 8 — Training programs: nature of the services

1. The training programs offered by Ironbound consist of general training and lifestyle content aimed at physical fitness and do not replace medical, dietary or other paramedical advice.
2. The customer declares that they are physically able to participate in the training and programs offered. In case of doubt regarding health, injuries, pregnancy or other medical conditions, the customer must consult a physician or other qualified healthcare provider before starting.
3. Participation in the training programs and the performance of exercises is entirely at the customer’s own expense and risk. Ironbound accepts no liability for injury or other damage arising from following a training program, except in the event of intent or deliberate recklessness on the part of Ironbound.
4. Results shown or discussed in marketing materials, on the website, or by athletes/coaches (including participant experiences) are indicative only and do not constitute a guarantee of comparable individual results.
5. Ironbound may amend the content, structure, coaches or schedule of a training program from time to time, provided that the core of the agreed services is not materially affected.

Article 9 — Access, use and termination of training programs

1. After registration and (if applicable) payment, the customer receives access to the relevant training program via the website or a connected platform.
2. Access credentials are personal and non-transferable. The customer is responsible for keeping their own login details confidential.
3. For a subscription or ongoing program, the customer may cancel subject to the notice period stated in the offer. Unless stated otherwise, a notice period of [number] days before the end of the current period applies.
4. Ironbound may suspend or terminate access to a training program in the event of misuse, sharing of access credentials with third parties, or failure by the customer to meet payment obligations.

Article 10 — Intellectual property

1. All intellectual property rights in the website, the training programs, video content, training schedules, texts, images and other content of Ironbound rest with Ironbound or its licensors.
2. The customer is not permitted to copy, distribute, publish or otherwise (re)use training programs, videos or other material of Ironbound without Ironbound’s prior written consent, other than for personal, non-commercial use in connection with participation in the program.

Article 11 — Liability

1. To the extent permitted by law, Ironbound’s liability is limited to the amount the customer paid for the relevant order or training program.
2. Ironbound is not liable for indirect damages, including consequential damages, loss of profit or lost savings, except in the event of intent or deliberate recklessness.
3. This article does not affect Ironbound’s liability for damage resulting from intent or gross negligence, and does not detract from mandatory statutory consumer protection.

Article 12 — Complaints procedure

1. Complaints about the performance of the agreement must be submitted to Ironbound, fully and clearly described, within a reasonable time via [email address].
2. Complaints submitted to Ironbound will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, Ironbound will respond within the 14-day period with an acknowledgement of receipt and an indication of when the customer can expect a more detailed answer.

Article 13 — Applicable law and disputes

1. Dutch law exclusively applies to agreements between Ironbound and the customer.
2. Disputes between the customer and Ironbound will preferably be resolved by mutual consultation. A consumer within the EU may also submit a dispute via the European Commission’s ODR platform (ec.europa.eu/consumers/odr).
3. Unless mandatory law provides otherwise, disputes will be submitted to the competent court in the Netherlands.

Article 14 — Contact details

Ironbound

Turkooistraat 23, 9743 KX, Groningen, The Netherlands

Chamber of Commerce (KVK): 99956101

VAT number: NL869202972B01

Email: info@ironbound.eu

Website: ironbound.eu

Website: ironbound.eu